How we work

With 18 years of experience, our talent team have deep expertise in reaching candidates who align well with your business culture, management style, values, technical demands, and more. We have insight and understanding across a variety of sectors and are driven by providing a first-class service to clients and candidates alike.

Our Process: The 5 steps for success

We understand that every organisation is different, and the hiring needs of each business vary. At MDM, we are able to offer businesses the option of both short and long-term recruitment services, ensuring you are best equipped to achieve your recruitment goals.

By investing in understanding your organisation, we are able to promote you authentically throughout the recruitment process in order to find people that fit, deliver, and grow within your business. We have recruited for over 40 major long-term clients, and are proud to have helped hundreds of people into exciting new roles.

Our typical process consists of 5 steps. Understand, Analyse, Agree, Deliver, and Nurture.

Understand

Understanding who you truly are and what you want to achieve is fundamental to attracting and retaining talent. Simply, this understanding allows us to identify and assess the right people, painting a real picture of your business to provide the very best platform for lasting relationships.

MDM becomes an extension of the team understanding the following about you:

culture
aspirations
strategy
work-life balance
brand and ethos
potential for growth
diversity
management styles
testimonials
rewards and benefits
successes and failures

By investing in understanding your organisation, MDM are able to promote you authentically throughout the recruitment process to find people that fit, deliver and grow within your business. Ensuring that when our new team members arrive on day one they already feel connected.

Analyse

We ensure hiring plans are realistic and aligned to the business strategy supported by externally sourced market intelligence as well as our own research. Analysing the relevant market dynamics, competition and compensation is critical to our success.

We help you analyse the true cost of recruitment and where ROI is achieved, allowing us to plan together, towards real business success. This ensures that you have awareness of the financial implications of getting your hiring wrong – and why our unique partnership will deliver.

Agree

During this phase of our journey together, it is critical that we agree our project plan and key milestones to success. We fully define and implement systems, processes and procedures that support our relationship.

This includes:

system access
communication channels
project plans
review dates
role profiles
interview processes for each hire
assessments and testing
HR
on-boarding

Building a partnership based on effective communication is key. During this phase, processes and procedures are agreed and your dedicated account team form close relationships with all relevant stakeholders in your business.

The flow of information and timing is critical to successful hiring, so we must have the very best working relationship to succeed.

Deliver

With 18 years experience of hiring into specialist markets where demand is high and talent pools slim and hidden, MDM have the skills and expertise to research, target and deliver.

Our close relationship provides you with a real time understanding of every stage of the process as it develops from building the target lists, market feedback, interview scheduling and start dates all mapped against the project plan.

As our hiring processes are agreed and defined, all parties are able to act in unison to work towards our success. Candidate testing and assessments are built into the process as agreed. We constantly communicate market feedback which will ensure that decision making is swift, giving us the best chance to secure the right people for your business.

Committing to a campaign process like this, speaks volumes to the market and your commitment to your people, culture and business direction.

Nurture

At MDM our service does not stop the day a new hire starts. As a true partner we become a cornerstone of the employee journey, an impartial touch point, able to listen and discuss onboarding and on-going issues to reduce the chance of escalation. Often having someone else to talk to is all we need. As MDM has a true sense of the office vibe, current operational and management challenges we are there to provide this additional support.

As part of the partnership we have a formal follow up plan but of course we are always on hand to support as and when required.

"MDM has been instrumental in identifying highly skilled professionals to help continuously develop our teams. This is achieved through providing a positive and meaningful engagement with both potential candidates and the firm. The positive engagement and follow-up continues after the candidate is on-boarded to ensure the outcome was right for everyone."

Board Level Director & TPS Client

"I have worked with Mark and the MDM team over the past 8 years. I have found they have an excellent understanding of the markets and are highly networked with good candidates. They quickly build a good understanding of the requirements and appreciate the nuances of the business and its people. Their responsiveness is second to none and they are a truly pleasurable team to partner with."

Head of HR and MDM Client

"MDM consultants are completely different from the ‘typical recruiters'. At all stages throughout the process I felt their approach was perfect. It was very professional without being pushy like the typical recruiters, I felt as if the advice I was given was impartial and felt as though I was speaking to a friend when speaking with the recruiter. Even after the placement I have continued to receive support and regular catch ups, giving a more personal feel."

TPS Candidate

We’d like to thank Mark, Abbie, Sam and the rest of the team at MDM for their expertise, support and unwavering passion in helping us secure fantastic new talent, in support of our focused acquisition programme...when it comes to people, we both require and desire only the very best and MDM are ensuring that’s exactly what we’re receiving.

CEO & TPS Client

Gain control over your diversity and inclusion strategy

View candidate shortlists in real-time

You’ll be able to view the talent pipeline as it develops. This gives you the choice as to how much time we continue to invest in targeting candidates to meet your diversity objectives. This platform really does offer our clients control over meeting their diversity and inclusion (D&I) objectives, reflecting our principles of transparency, collaboration and first-class client service.

Enjoy our proactive D&I approach

By taking the time to fully understand your business, we’re able to work with a comprehensive awareness of your D&I priorities, and tailor our recruitment accordingly. Working in partnership to help our clients achieve long term success, we constantly review and adjust our approach as the market evolves. With D&I being recognised as one of the highest priorities for firms across industry, we’re very proud to have a platform that offers our clients real value, control and transparency.

Benefit from our proven track record

During 2021 we have achieved over 50% diversity across our TPS clients. Throughout our processes we are continually mindful of unconscious bias risks, and engage in cross-team consultations over candidates to ensure multiple perspectives (further reducing bias risks). We regularly attend trade and recruitment fairs on behalf of our clients to promote their opportunities and attract people at the grass root level.